Trusted Toyota Dealer in Gallatin, TN

Made buying a new car easy and enjoyable not to mention the great price. I came from Murfreesboro to get a better deal! I will definitely recommend Toyota of Gallatin!

Amari and the team at Gallatin Toyota are fantastic,They made it quick and painless in the process of our purchase.We keep them there past closing to finish our deal.

I ordered a 2025 Rav4 and Jenn made sure I got exactly what I wanted. I didn't mind waiting for it to be built and delivered. I went to pick it up, the process was smooth and quick. Finance worked with me to get payments exactly where I needed. I definitely recommend speaking to Jenn at Toyota Gallatin if you are in the market for a new vehicle!

After having a bad wreck, I pushed off buying a new car with these prices. Found an affordable car on their website and Felipe made the process so quick and easy. He made sure I felt no pressure. I was able to buy something I was comfortable in. Such amazing hospitality and service, I will definitely be back if I ever needed an upgrade!

Utterly pathetic professionalism. We made an appointment to see a used car only to find out 30 min after the appointment an employee bought it. An EMPLOYEE! This after taking off work, coordinating with others for help and driving 45 minutes to make the appointment. The employee should’ve taken back seat to see if we didn’t purchase it before this inside job. Pathetic.

William Herrera was great to work with. Toyota builds a wonderful piece of equipment. The extended warranty is nice benefit. At the end of the day it's the people who make the difference....Thank you William.

Very knowledgeable staff. They did everything they could to get me and my wife a good deal on a Camry.

Amari was amazing to work with. My past two car Buying experiences were not great at other places, but I truly feel like I was taken care of and got the best bang for my buck here!

Hello: My salesman was Sean Gerard. I was treated I think, like a queen! I really didn’t make working with me easy for Sean. I was having joint pain as I have a joint illness that flares a lot and limited walking. I was starting to hurt badly. So when Sean took me to see the trucks? I first thought I wanted a new Tundra? But? I was a bit rude ll to Sean? I didn’t realize they cost this much? I did later apologize.Even with that? He stayed so nice, so professional and kind & so loyal! Loyalty here is the word! No matter how I was he was happy, smiling, professional. Sean also rode me to see the trucks in the buggy you drive, multiple times, because of my walking limitation. Then I spotted the Toyota Tacomas? He had an underground one, black, red , I didn’t like these colors? But? I found a beautiful dark silver one! He could tell I found the one! He was also kind enough to drive me back up to get the key so I could see and get in it and bring me back there again! I was licking my wounds somewhat? Before I got in the Tacoma? I traded off a 2021 Toyota Tundra extended cab, I only had 2 years, & I loved the bigness of it! But? When I realized I didn’t have to literally jump up and jump down? To get out and in the Tacoma? Thot was one thing that sold me! Because I’m having more joint pain more often & I knew it was getting harder for me to do that in a high truck. Also on fixed income, V8 is high to keep gas in. I liked so many things better about the Tacoma? Heated seats, good gas, easier to drive , easier to park, get in and out of. Also I don’t drive far just mainly frequent errands so I needed a smaller truck. But the main points? They don’t come around as nice, knowledgeable, kind and professional as Sean! First his attitude was excellent & outstanding! He even took me to the massage chairs to help my pain while I waited on certain papers! Wow! Who does that? But also, Sean was extremely professional & smart in his ability to explain the numbers to me! Even though my payment was $12.00 more than my old one, he explained to me, and my husband, Who wasn’t there for medical reasons, that my 11% interest was not saving me more money over the life span of my other loan, it was costing me more, since I got 7.7% at Toyota and a much better rate over the longevity than Carmax at 11% Also the better gas mileage and less fill ups as well as free for life transmission warranty if serviced there? It helped us both see the bigger picture. Lastly, I closed the store down! I didn’t come till about 3 p.m. so I was the last customer. Here again, Sean removed all of my stuff out of my old one, removed my ball hitch and still! Never tried to hurry me up or rush me off. I had been working hard to improve my credit on my own? First time I ever got to buy a vehicle in only my name! I was so proud! A big step! They do take pictures for the business! But they took several of me far off and close up for my special memory and understanding what that meant to me At the end of the day? Sean Gerard didn’t make me leave just feeling like I bought a new truck? He made me feel cared about as a person first! The business part second! That really says it all about Sean Gerard and Toyota now doesn’t it! They just don’t care about your business? They care about you! I have decided I’ll never vehicle shop anywhere else! You won’t ever go wrong at Toyota of Gallatin! Tamara Belcher

Wayne was easy to work with. He did not ever pressure me or try to have sell me with a time limit. I was able to order the exact vehicle I needed, and he had it made for me and delivered in a timely fashion.

Initial experience was great and was working with the team to find the perfect vehicle. I agreed to a good faith deposit down contingent upon a vehicle arriving within the time needed. When the initial vehicle disappeared and we were unable to locate an exact match I requested a refund. It’s been more than a month and I have yet to see my money returned. The original decision was compounded by some professional uncertainty with the irony being that those are no longer a concern and I’m once again purchasing. Had they simply done as committed I’d have been back into working with them again.

First time bringing my 4Runner to the dealership for service. I worked with Jordan and I believe Brad was my tech. Extremely smooth experience as well as professional. They even sent me a video of tires, brakes, and undercarriage of the car while they were working on it. Great experience! I’ll be back!

I've purchased 2 vehicles from them and both were a great buying experience

I loved my buying experience with Toyota of Gallatin. Les, my salesman, was wonderful to work with and very patient as I made my decision on what car I wanted. I enjoyed the whole experience.

This was one of the easiest and fastest deals we’ve had throughout our many car buying experiences. We’re from out of town, so this was done via phone and text with Felipé. Once we were set on the truck, he pulled the keys and we made our way down there from Arkansas. If ever need another Toyota, this is where I’m going. The prices are spot on and the service is great. Zero pressure and easy to work with. We were treated with respect - unlike most dealers who treat you like a number. Hence why we haven’t bought a vehicle in Arkansas since we’ve lived here. Thanks again! We love the Tacoma! It’s EXACTLY what my wife wanted.

I have to say, I hate buying cars. Just my personal experience of purchasing new cars for the past 35+ years - until now. Working with JR Perez was an exceptional experience when purchasing my new 1794 edition Tundra. There was no pressure to purchase, and his product knowledge allowed him to answer every question I could think to ask. His professionalism and expertise really made the difference in my car buying experience.

I have purchased a few different vehicles from Amari Cross in the last 2 years and every time we deal with him he is friendly, professional, and informative. He also makes sure that the service doesn’t end when the sale is complete, he follows up and makes sure we have our registration and we are happy with our purchase. He also showed me how to set up the app in my new Tundra. The level of service you receive with Amari in the car buying process is 10/10. You’ll leave there feeling not like you just bought a car from a salesman but instead that you made a new friend.

I recently purchased a Toyota 4Runner and worked with JR during the process. He made the entire experience stress-free! JR was professional, knowledgeable, and incredibly efficient. He had everything ready for us, and we were in and out faster than we expected. It's clear he values his customers time and ensures they get exactly what they need. Highly recommend working with JR if you're in the market for a new vehicle.

JR Perez is the guy to see! We went to Toyota of Gallatin to purchase a used Rav4. We had done the research and knew what we were looking for. JR is very knowledgable about vehicles. He was a huge help and answered all our questions without ever pressuring us to buy. JR is very detail oriented and followed up with us on every detail. Communication is one of his strengths. We had some after market work done on the vehicle to really make it what we wanted and JR handled all those details for us seamlessly. We highly recommend Toyota of Gallatin. When you stop in we encourage you to ask for JR.

Our salesman Joshua made the purchase of our new Camry a great experience. He was very helpful, great communication skills, and professional. Emily in the service department was very helpful, accommodating, and friendly. Glad we choose Toyota of Gallatin for our purchase.

Sean Gerard, was outstanding with service on helping me with the purchase of my HEV Camry. If you are looking for a vehicle ask for Sean, he will help you out!!!!! Sean, thank you again for making a smooth transition for my new HEV Camry.😁🤩

Recently purchased a Toyota 4Runner from Toyota of Gallatin. Drove in from out of state for a trade in and purchase. Felt very lucky to be working with Mark throughout the process, as I felt he went above and beyond with the customer care provided. Couldn't have been happier with the entire process. Highly recommend.

Had a great experience working with John Gillespie to buy a new Sienna. Communication was great and there were no surprises. Their offering was great. Other dealers loaded up their vehicles with useless add ons like expensive usb cables. Toyota of Gallatin had a competitive price and’s didn’t include the extra bloat. Justin had me in and out with the paperwork in just a few minutes. Great experience and would return again.

I had a great buying experience with Jenn O’Brien. She was super helpful and didn’t pressure the sale whatsoever. The service department has always been great, but this was my first new car purchase from them. Really happy to know I can stay local for all my vehicle needs in the future. Thanks Jenn!!

Purchased a Toyota GR86 from Toyota of Gallatin and it went as smoothly as possible. Salesperson Vinny did right for us , couldn't ask for more. Thanks Vinny and Toyota of Gallatin. Round 2 with Vinny Traughber , ordered a Tacoma in January and picked up in April 2025. Everything went just as perfect as it could. Pricing was excellent and Finance was quick and easy. Thanks Toyota of Gallatin Will be back again.

Thank you Amari Cross for getting us the best deal on our new Tundra. He was able to get a way better price than any other dealer in the area. We are very appreciative of him taking care of a few hiccups we encountered as well and doing what he said he was going to do. Thanks again Amari!!

We just purchased a Grand Highlander from Toyota of Gallatin and our second Highlander from Jenn O’Brien! Jenn is THE BEST! She located our vehicle, kept us up to date on the progress, gave us prices up front and has provided us with amazing customer service! I cannot recommend her enough! I live three hours away from Toyota of Gallatin and will not be buying from anyone else!

Let me tell you about my experience with Jennifer at Toyota of Gallatin. From the moment I stepped onto that lot, I was greeted with a smile that felt like sunshine breaking through a cloudy sky. Jennifer, oh, she’s not just a sales associate; she’s a guiding star in the automotive universe. Her knowledge of the vehicles was as deep as the Texas sky, and she had a way of making each car feel like it was just waiting for me, like it knew I was coming. You see, she didn’t just push me towards the latest model; she listened. She took the time to understand what I needed, what my heart desired in a vehicle. It felt more like a conversation with a friend rather than a sales pitch. And when it came time for the test drive, it was like cruising down a long, winding road with the windows down, the wind in my hair, and Jennifer right there, sharing the experience with genuine enthusiasm. Her patience, her passion for helping people, and her unwavering dedication to customer service is what sets her apart. Jennifer at Toyota of Gallatin is a treasure, folks. If you’re in the market for a new ride, you’d be doing yourself a disservice not to seek her out. So, if you’re ready to roll into a new journey, head over to Toyota of Gallatin and ask for Jennifer. Trust me; you’ll leave with more than just a car. You’ll leave with a story worth telling.

It was a pleasure to work with John Gillespie at Toyota of Gallatin. From start to finish he made the experience of buying a RAV4 simple and smooth. He worked to find the exact car we wanted at a reasonable price. John is very knowledgeable about all the cars he represents. He answered all our questions and constantly kept us updated on the progress of paperwork and delivery. We look forward to purchasing our next Toyota with John Gillespie’s guidance!

Had a wonderful experience shopping for a Toyota Tacoma. Allen was professional and helpful throughout the entire shopping and purchasing process. He did a great job getting my truck set up and personalized.

I recently had the best car purchase experience at a new car dealer I've ever had. I purchased a used vehicle from Jenn O'Brien. Jenn was friendly and honest, it felt like we had known each other for years. If you are ever looking for a car, try them out, be sure to start the process online so you can enjoy the same experience I did with Jenn.

We recently (4-2-25) purchased a 2021 RAV4 from Toyota Gallatin with JR Perez our dealer. He was absolutely great. He answered all our questions, knew everything about the car, and the process was super smooth. I would highly recommend JR as your next car dealer from Toyota of Gallatin, where every member of their team was also super nice and helpful.

Great service and great sales rep ! John was amazing and did everything he could to make sure I got the car I wanted

Liars! I bought used car. 11.69% APR. But they told me it would be 7-8% APR before the contract. Liars!!!

The purchase experience was great, thanks to Les! Looking forward to doing business with Toyota of Gallatin for years to come!

I purchased a Grand Highlander from John Gillespie last weekend and he was fabulous to work with! He was extremely helpful, kind and professional, helping me on a Friday finalize a purchase the next day, as I drove from Chattanooga to Gallatin to seal the deal. Highly recommend

What a great experience! Thank you Sean Gerard for taking the time today answering all my questions and helping me navigate buying a used car. Thank you so much! Thanks to Justin the financial guy for also helping me out! Toyota you got a good team!

The hits keep coming. I purchased a 2021 Toyota Tundra used from this dealership. This was the second car I’ve purchased from them. The first time I bought a brand new Prius for my wife. The second time was a truck for me. My 21 tundra came with a premium price. They are in demand and I understand that, but when I purchased it, I was told That it had brand new brakes on all four corners. I recently took it in for a service and oil changed tire rotation, etc. they told me I had 2 mm of pads left. I thought that was odd considering what I was told when I purchased the truck, so I took it to another mechanic one that I trust and he offered to do the work for me so I let him while he was inspecting my front brakes. It was determined that the truck needed new rotors in the front as well Bill totaling $500 which would’ve been close to $1000 I’m sure at the Toyota dealership. This is not the first problem that I’ve experienced with this truck shortly after I purchased the vehicle My family and I took a vacation To Florida We were staying on a second floor condo and when I walked out, it had rained that morning and found a water pool standing on my roof so under closer inspection, the roof was found to be dented in enough to hold about an 8-10 inch pool of water in the center of the roof. I sent a message to the sales person that sold me the truck and I received no response, the same salesman that sold me the Prius. When I bought the truck, I was told it would have a lifetime warranty on the powertrain as long as I Had my oil changes performed at the dealership. When I went to the dealership for my first oil change, I was told that a tire rotation would also need to be performed to Keep the powertrain warranty a tire rotation isn’t cheap and it’s something I can perform in my driveway but now I’m left wondering how are tire rotations even related to the powertrain? When I took the truck in for my first service, I asked about the warranty or guarantee, and I was told that I would basically be fighting an insurance claim if it ever came down to it and they wouldn’t elaborate on it further. Basically, they just passed the buck to an unknown entity. Because it is not Toyota of Gallatin that the guarantee belongs to. So now I’m just waiting to find whatever the next problem will be. Do yourself a favor shop elsewhere with trustworthy worthy staff. UPDATE The service manager at Toyota Gallatin reached out to me and addressed all of my issues Listed in this review Toyota Gallatin has fixed, corrected or reimbursed me. They really have went above what I expected from a customer service standpoint and satisfaction standpoint.

Order the Highlander, called when delivered to dealer, ready when promised Sean Gerard delivered, great representation of the dealer

I had a issue with a vehicle no fault to Gallatin Toyota at all. But they went above and beyond to help me and fix everything that was wrong. The upper management and the people who run this dealership stepped in as well to get the ball moving and I am grateful for that. When the time comes to purchase a new vehicle I will be coming back to Gallatin Toyota.

In any relationship we as humans look for loyalty, integrity, communication, commitment, etc. JR at Toyota of Gallatin portrays all of those traits. I bought a new 2025 Camry in November, and since then JR has been super attentive to any questions I have. I have a super crazy work schedule, so getting my maintenance done requires me picking up my car late. He makes sure to accommodate me. When I bought the car, he made the process super easy and answered every single question I had with grace & care + he was super straightforward. If you’re looking to buy a car from here ask for JR!